Privacy Policy

Effective Date: January 21, 2026

Introduction

Welcome to Whisk AI (whisk-ai.io). We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains our data practices for our AI-powered image remix platform built on Google's Gemini and Imagen 3 technology that transforms your creative vision by remixing subject, scene, and style from reference images.

By using Whisk AI, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our service.

Information We Collect

1. Account Information

When you create an account on Whisk AI, we collect:

• Name: Your full name or username
• Email Address: For account verification, notifications, and communication
• Password: Encrypted and securely stored
• Profile Information: Optional profile details you choose to provide

2. Image Remix Data

To provide our AI-powered image remix services, we collect:

• Uploaded Images: Reference images you upload for subject, scene, and style inputs
• Style Preferences: Creative styles and artistic approaches you select for remixing
• Remix Parameters: Settings, preferences, and customization options you configure
• Generation History: Records of your image remix activities and transformations
• AI Model Preferences: Your preferred generation styles and AI algorithm settings
• Generated Content: Remixed images and creative materials generated through our platform

3. Usage Information

We collect data about how you interact with Whisk AI:

• Feature Access: Which image remix tools and generation features you use
• Session Data: Time spent creating, frequency of use, and interaction patterns
• Performance Metrics: Speed and quality of AI processing for optimization
• Error Logs: Technical issues encountered to improve service reliability
• Platform Usage: Navigation patterns and feature engagement

4. Device and Technical Information

We automatically collect certain technical information:

• IP Address: Your device's Internet Protocol address
• Browser Type: Information about your web browser
• Device Information: Operating system, device model, and screen resolution
• Location Data: General geographic location (country/city level)
• Cookies and Tracking: Data collected through cookies and similar technologies

5. Payment and Billing Information

For subscription services, we collect:

• Payment Method: Credit card or payment provider details (processed securely through third-party payment processors)
• Billing Address: Required for payment processing
• Transaction History: Records of payments and subscription status
• Subscription Plan: Your selected pricing tier and renewal information

How We Use Your Information

AI Image Remix Services

• Image Processing: To apply AI-powered remixing, style transfers, and creative transformations to your reference images
• Style Understanding: To interpret your visual inputs and generate accurate image remixes
• Quality Improvement: To enhance the accuracy and speed of our AI algorithms
• Feature Development: To develop new remix capabilities and improve existing tools

Service Delivery and Account Management

• Account Creation: To set up and maintain your Whisk AI account
• Authentication: To verify your identity and secure your account
• Feature Access: To provide appropriate access based on your subscription tier
• Usage Tracking: To monitor your credit balance and subscription status

Communication and Support

• Service Updates: To notify you about new features, improvements, and platform changes
• Customer Support: To respond to your inquiries and resolve technical issues
• Marketing: To send promotional materials and special offers (with your consent)
• Important Notices: To communicate critical information about your account or service changes

Platform Improvement

• Performance Optimization: To enhance the speed and reliability of image generation
• User Experience: To improve interface design and workflow efficiency
• Algorithm Training: To refine our AI models using aggregated and anonymized data
• Security Enhancement: To detect and prevent fraudulent activities and security threats

Data Sharing and Third-Party Services

Service Providers

We share data with trusted third-party service providers who assist in:

• Payment Processing: Secure handling of subscription payments (e.g., Stripe, PayPal)
• Cloud Storage: Storing uploaded images and generated content
• AI Infrastructure: Processing image remix requests through AI models
• Analytics Services: Understanding usage patterns and performance metrics
• Email Services: Sending account notifications and communications

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Enforce our Terms of Service and protect our rights
• Prevent fraud, security threats, or illegal activities
• Protect the safety and rights of users and the public

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and your options regarding your data.

Data Retention

We retain your information for as long as:

• Your account remains active
• Necessary to provide our services
• Required by law or for legitimate business purposes
• Needed to resolve disputes or enforce agreements

Image Data: Uploaded and generated images are retained based on your subscription plan. You can delete images at any time through your account settings.

Account Data: After account deletion, we retain minimal information as required by law (typically 30-90 days), then permanently delete your data.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data encrypted in transit (SSL/TLS) and at rest
• Access Controls: Restricted access to personal data on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Protected servers and databases with monitoring
• Backup Systems: Regular backups to prevent data loss

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights and Choices

Access and Control

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Download your generated images and project data
• Objection: Object to certain data processing activities

Privacy Controls

You can control your privacy through:

• Account Settings: Manage your profile, preferences, and privacy options
• Communication Preferences: Opt-out of marketing emails while retaining essential notifications
• Cookie Settings: Manage cookie preferences through your browser settings
• Data Deletion: Delete uploaded images and generation history at any time

How to Exercise Your Rights

To exercise these rights, contact us at:

Email: [email protected]

We will respond to your request within 30 days.

Cookies and Tracking Technologies

Whisk AI uses cookies and similar technologies to:

• Essential Cookies: Required for basic platform functionality and account access
• Performance Cookies: Monitor service performance and optimize user experience
• Analytics Cookies: Understand usage patterns and improve features
• Preference Cookies: Remember your settings and customization choices

You can control cookies through your browser settings, but disabling certain cookies may limit functionality.

Children's Privacy

Whisk AI is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided personal information, we will promptly delete it. Parents or guardians who believe their child has provided information should contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes in our data practices
• New features or services
• Legal or regulatory requirements
• Industry best practices

Notification: We will notify you of significant changes via email or prominent notice on our website. Continued use of Whisk AI after changes constitutes acceptance of the updated policy.

Version History: The effective date at the top of this policy indicates when it was last updated.

Third-Party Links

Whisk AI may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Website: whisk-ai.io Email: [email protected]

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By using Whisk AI, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for trusting Whisk AI with your creative projects!